Frequently Asked Questions
What is PipeKeeper?
PipeKeeper is an adult-focused collection management and journaling app designed to help users catalog, organize, and document their pipe and cellar collections. It allows users to store item details, photos, personal notes, and historical records — all in one place.
PipeKeeper does not sell tobacco products and does not facilitate or promote tobacco purchases.
Is PipeKeeper free to use?
Yes. PipeKeeper offers free access to core collection features, including:
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Pipe and cellar inventory tracking
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Collection organization tools
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Personal notes and basic journaling
*Optional Premium features are available via subscription for $1.99 per month or $19.99 per year for Premium access, and $2.99 per month or $29.99 per year for Pro-level access.
What does a paid subscription include?
Premium access may include optional advanced tools such as:
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Enhanced inventory insights
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AI-assisted organizational suggestions
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Expanded filtering and export options
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Additional personalization settings
Premium features are optional and clearly labeled in the app. Feature availability may vary by platform.
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How do free trials work?
PipeKeeper may offer limited trial access to Premium features for new users.
Trial availability and duration are displayed in the app when applicable. Once the trial ends, continued access to Premium features requires an active subscription.
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How do I manage, change, or cancel my subscription?
Subscription management depends on the platform you are using.
On iOS:
Subscriptions are managed through Apple’s App Store subscription system.
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On Web and Android:
Subscriptions are managed through PipeKeeper’s secure subscription system.
You can manage, upgrade, or cancel your subscription from your account settings.
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How do I continue my subscription after a free trial?
When your trial ends, you can continue Premium access by confirming a subscription through the app. Subscription details and pricing are shown before confirmation.
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Does PipeKeeper sell tobacco or accessories?
No. PipeKeeper does not sell tobacco, pipes, or accessories and does not process orders of any kind.
All tobacco-related content is for personal inventory tracking and informational record-keeping only.
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What kind of data can I store in PipeKeeper?
You can store:
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Pipe details, specifications, and photos
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Cellar inventory and blend information
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Personal notes and journal entries
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Profile and preference information
All data is private unless you choose to share it.
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Do I own my data?
Yes. You retain ownership of your data and content.
PipeKeeper uses your data only to provide the service to you. You can manage or delete your data according to our Privacy Policy.
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Does PipeKeeper use AI?
Yes. Some optional features use AI to provide organizational suggestions and insights related to your stored collection data.
AI features:
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Are informational only
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May be imperfect or incomplete
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Should not be relied upon for purchasing, valuation, or decision-making
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Is there a community feature?
Yes. PipeKeeper includes optional community features where users may share limited profile or collection information.
All users must comply with the Terms of Service, which prohibit abusive, offensive, or objectionable content.
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How does PipeKeeper handle inappropriate content?
PipeKeeper has zero tolerance for abusive or objectionable content.
We reserve the right to:
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Remove content
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Restrict accounts
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Suspend or terminate access for violations of our Terms
Users can report issues through support.
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Can I use PipeKeeper on mobile devices?
Yes. PipeKeeper is available on:
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iOS devices
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Android devices
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Web browsers on desktop and mobile
Your data stays synced across platforms. Feature availability may vary by platform.
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Does the iOS version differ from the web or Android versions?
Yes. The iOS version of PipeKeeper focuses on collection organization, inventory management, and personal journaling tools.
Certain advanced features available on web and Android may not be included in the iOS version due to platform requirements.
Subscriptions on iOS are handled exclusively through Apple In-App Purchase.
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Is PipeKeeper an official valuation service?
No. Any valuation information provided is informational only and is not a guarantee of resale value, insurance value, or market price.
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How do I contact support?
You can contact support through the app or via the contact information listed on the PipeKeeper website.
We’re happy to help with questions, feedback, or technical issues.
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Where can I find the Terms of Service and Privacy Policy?
You can view our policies here:
Links are available within the app and on our website.
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